Our Approach
Our Team Takes a Hands-On Approach to Cleaning and Managing Your Facility
There’s no cleaning performance quite like that of Pro Squared, and we’re going to keep it that way. Our staff is dedicated to providing you with an exceptional experience from the first time you reach out to us.
Since Pro Squared Janitorial Services was founded in 2007, we’ve been steadily evolving and our number of partnerships has been increasing throughout the Atlanta and Jacksonville metro areas. Our growth and versatility positions us to surpass other cleaning corporations as we continue to raise the bar. We deliver consistently impressive results and the best value in the industry. All in all, from scheduling services, to making payments, to quality control, partnering with Pro Squared is nothing short of a stress-free process.
We’re nothing like the other cleaning companies because we facilitate proactive customer service processes. Each worksite is monitored, meaning we perform routine check-ins on you and your building. This allows us to communicate with you directly about your level of satisfaction and address any problems or concerns you may have. We realize our sense of urgency and high level of professionalism is what you expect and deserve.
No matter how long we’ve been serving you, it is our mission that you never become disenchanted with our customer care nor our cleaning performance. In addition to our check-ins, we also send out a monthly ‘customer thermometer’ for you to complete. This form allows you to rate our services, tell us what we’re doing correctly, and let us know where there’s room for improvement. These customer satisfaction visits plus your critiques and suggestions keeps us informed on what you’re pleased with and we quickly resolve any issues you communicate to us.
At Pro Squared, we aim to exceed your greatest expectations.
It is important to us that your experience with our crew is as pleasant as possible. That’s why Pro Squared only hires competent, hard working team members. Our crew is trained regularly and refreshed on our company’s standards. Our top-notch services are completed in a timely and streamlined manner by professionals who are courteous and confident in their abilities to leave you with a building that shines.
Expect More
Don’t keep spending so much on companies that do so little.
Pro Squared team members are a direct reflection of the company and the reputation we’ve built since 2007. It is important that our service men and women working in facilities and consultants in our offices embody these core values: